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Before you order

What to know before ordering replacement parts

Get a quick, clear view of shipping, returns, support timing, and fitment guidance so you can order with confidence and fewer surprises.

Shipping

  • Most in-stock orders leave our warehouse within 1–2 business days after checkout verification.
  • Delivery timing depends on destination and carrier service selected at checkout.
  • Tracking details are sent as soon as your shipment is scanned by the carrier.

Returns

  • Returns are accepted within the posted window for unused parts in original packaging.
  • Original shipping charges are usually non-refundable unless the order issue is on our side.
  • Start a return with your order number and checkout email so support can confirm eligibility quickly.

Support response

  • Our team replies as quickly as possible, typically within 1–2 business days.
  • Messages sent outside business hours are answered on the next business day.
  • Include year, make, model, and engine details to speed up fitment guidance.

Fitment confidence

  • Start with vehicle lookup, then review fitment notes on each product page before checkout.
  • Double-check included components and quantity details so you know exactly what arrives.

Still unsure about compatibility? Contact support before ordering and we’ll help verify fitment.

Policy FAQ

Quick policy answers for confident ordering

Clear, practical guidance to help you move from fitment questions to checkout with fewer surprises.

How quickly will my part ship after I order?

Most in-stock parts leave our warehouse within 1 business day. The delivery estimate shown at checkout reflects your shipping method and destination.

Which replacement parts are eligible for return?

Unused, uninstalled parts in original condition are generally returnable within the posted return window. Installed items and clearly marked final-sale products are not returnable.

What should I do if I’m unsure the part will fit my vehicle?

Run the vehicle lookup first and review the product page fitment notes. If anything is unclear, pause checkout and contact support before you buy.

What information does support need to confirm fitment?

Share your year, make, model, engine, and VIN, plus the part you’re considering. OE part numbers or photos of the existing part can help speed up fitment checks.

What should I expect right after I place an order?

You’ll receive an order confirmation first. Once your order is packed and handed to the carrier, we send a shipping update with tracking details.

Still unsure about fitment before you buy?

Send your vehicle details and the part you’re considering. Our team can help you confirm compatibility before checkout.

Contact Support for Pre-Purchase Help